The role of the Balanced Scorecard (BSC) in achieving competitive advantage: an applied study on the branches of the Republic’s banks in the western region. Economic studies journal, [S. l.], v. 3, n. 1, p. 251–287, 2020. DOI: 10.37375/esj.v3i1.1987. Disponível em: https://elc2.su.edu.ly/index.php/esj/article/view/1987. Acesso em: 8 dec. 2025.